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You can get locked out (prevented from signing in) of your account for these reasons:
or the security and protection of your account, you get 3 chances to sign in successfully. If you fail to sign in with those 3 attempts, you’ll be temporarily locked out for a period of 30 minutes. If you think that you’ve been temporarily locked out, please wait 30 minutes and try again.
If you incorrectly answer your secret question 3 consecutive times, you’ll be permanently locked out of MyMedicare.gov (for security reasons) and will need to complete the Registration process again.