MyMedicare.gov uses a variety of outside systems to provide you the information on this site. Periodically, some systems may be unavailable due to required maintenance. When a system is taken down for maintenance or other reasons, you will see one of the following messages:
You may also see some data that was not updated from a previous visit to MyMedicare.gov. In this case the data was retrieved the last time you accessed the system, but may be slightly outdated. For example, if you have claim information available to you, recent updates to those claims (e.g. claim status updates) may not be shown until the source systems are back online.
We apologize for any inconveniences this may cause and hope you continue to find MyMedicare.gov a valuable source for viewing your Medicare information.